Support

Need a hand with Bollr? Here is how to reach us and how to sort out the most common things.

Contact us

Email us at support@bollrapp.com (send an email). Tell us what happened and which device you use, and we reply as soon as we can.

Your pass

The Matchday Pass (48 hours) and the Monthly Pass do not renew, so there is nothing to cancel. When a pass ends, it simply ends.

• Restore a purchase: in the app, go to Account → Manage pass → Restore purchases.
• Refund on the App Store: in the app, go to Account → Manage pass → Request a refund, or use reportaproblem.apple.com.
• Refund on Google Play: see Google Play’s refund help.

Delete your account

In the app, go to Account → Settings → Delete account, or email deleteaccount@bollrapp.com. Full details are on our delete your account page.

Our policies

Read our Privacy Policy and Terms of Service.