Delete your account

This page explains how to delete your Bollr account, operated by Olé Skool Kreativez (PTY) Ltd. Deleting your account is permanent and cannot be undone.

Delete in the app

The fastest way — deletion is immediate and self-serve:

• Open Bollr and sign in.
• Go to Account → Settings → Delete account.
• Confirm. Your account and data are deleted right away.

Delete on the web

If you use Bollr on the web, sign in and go to bollrapp.com/account/delete. (This flow is available when the full web app is enabled; during early access the web app may be limited to the landing page.)

Request deletion by email

Can’t access the app — lost device, can’t sign in, or uninstalled it? Email deleteaccount@bollrapp.com from the email address on your Bollr account with the subject “Delete my Bollr account”. We verify the request against the account email and complete the deletion within 30 days, with a confirmation reply when done.

What gets deleted

When your account is deleted, we immediately and permanently remove:

• Your profile and sign-in identity.
• Your slips and slip history.
• Your followed fixtures, teams, leagues and markets.
• Your favourites, activity, unlocks and preferences.
• Your subscription entitlements and access grants.
• Your push notification tokens.

What we keep

Payment transaction records are retained as required for accounting and tax purposes, but they are permanently disassociated from your identity at deletion — they can no longer be linked back to you. Subscriptions billed through the Apple App Store or Google Play are managed by those stores; cancel there to stop billing, as deleting your Bollr account does not cancel a store subscription.

Questions

For anything else about your data, see our Privacy Policy or email deleteaccount@bollrapp.com.